Privacy Policy

1. Introduction

At Hala, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your information when you use our application.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, phone number, email address, date of birth, and gender
• Profile: Profile picture, status, and other optional information
• Content: Text messages and images you send through the app

2.2 Information We Collect Automatically

• Device Information: Device type, operating system, unique device identifier
• Usage Information: Date and time of use, features used, and in-app interactions
• Location Information: Approximate location based on IP address (if permitted)

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and improve app services
• Create and manage your account
• Enable you to communicate with other users
• Send important notifications and updates
• Maintain app security and safety
• Analyze app usage to improve the service
• Comply with legal requirements

4. Information Sharing

We do not sell your personal information. We may share your information in the following cases:

• With Other Users: When you choose to share information or content with them
• Service Providers: Companies that help us operate the app (such as hosting and storage services)
• Legal Compliance: When necessary to comply with laws or legal proceedings
• Rights Protection: To protect our rights or the rights of other users

5. Information Protection

We take appropriate security measures to protect your information, including:

• Data encryption during transmission and storage
• Use of secure and protected servers
• Limited access to authorized personnel only
• Regular review of security procedures

6. Your Rights

You have the following rights regarding your information:

• Access: Request a copy of your personal information
• Correction: Update or correct your information
• Deletion: Request deletion of your account and information
• Object: Object to processing of your information for certain purposes
• Data Portability: Request transfer of your data to another service

To exercise these rights, please contact us via email.

7. Data Retention

We retain your information as long as your account is active or as needed to provide services. Upon account deletion, we will delete your personal information within a reasonable period, while retaining some information for legal compliance or dispute resolution.

8. Children's Privacy

The app is not intended for children under 13 years of age. We do not knowingly collect information from children. If we learn that we have collected information from a child under 13, we will take steps to delete that information.

9. Policy Changes

We may update the privacy policy from time to time. We will notify you of any material changes through the app or email. Your continued use of the app after changes constitutes acceptance of the updated policy.

10. Cookies

We may use cookies and similar technologies to improve your experience and analyze app usage. You can control cookie settings through your browser or device settings.